Bug: Random System Freezes When Empulse Running
Bug #174
Random System Freezes When Empulse Running
| Status: | In Progress |
| Priority: |
Critical |
| Added by: |
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| Assigned to: |
Unassigned
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| Due date: | |
| Reported for: | |
| Steam Id / Psn Id / Xbox Gamertag: |
Faffery
|
Steps to Reproduce
- Run the game
- Game randomly freezes the system even if left idling on the main menu
Explanation
Constant random freezes without clear cause. The entire system freezes, not just the game. This only happens when Empulse is running. It doesn't matter whether I'm in a match or not, even if I leave Empulse running in the background on the main menu it freezes my system momentarily at random intervals. As I'm typing this I have Empulse on in the background, it's frozen my system twice while this report is being written.
The game runs completely fine apart from these inexplicable freezes even when I'm streaming. There's nothing in the windows event viewer that indicates a problem. I can't find the where the game log files are.
I've tried
- Updating graphics drivers to Game Ready Driver 610.62
- Updating AMD chipset drivers
- Disabling Discord and Steam overlays
- Closing Discord in the background
- Lowering graphics settings to minimum
- Trying FSR, DLSS, and no upscaling
- Trying Nvidia reflex on and off
- Verifying no system components are overheating
- Verifying resources (GPU usage, RAM usage, disk usage) aren't overloaded using resource monitor
- I don't use Frame Generation at all
- Disabling full screen optimisations
- Running in exclusive fullscreen and windowed fullscreen
- Turning off hardware accelerated GPU scheduling
System specs
Ryzen 9950X3D
RTX 2070 Super
32GB DDR5 RAM
Game is installed on Samsung 990 Evo SSD
Update 1/7: I found the logs location. Logs uploaded.
Watchers
Screenshots
None
Video Clips
None
Log Files
None
Binary Files
- logs.zip 1.18 MB
Device
No device information