Bug #3403

Missing Charms Post-Rift Pass Update

Status:	Needs More Info
Priority:	High
Added by:	Anonymous on May 11, '26
Assigned to:	Unassigned
Due date:
Reported for:	9.6.1
Actual Result:	Missing charms
Expected Result:	Getting charms back
Severity:	Cosmetic
Reproducibility:	Always
Platform:	Steam
Additional Notes & Comments:	Not set

Steps to Reproduce

1. Getting charms back

Explanation

I'm missing my trans flag charm and my bisexual flag charm. It still shows up on characters who had it already equipped before the rift pass but now when I try to equip it on new characters it doesn't show up in charms and when I check charms for characters who already had it, it doesn't show up there either and when I try to claim the codes again it says "Already claimed" and I tried checking in the "unavailable" group but it isn't there either.

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