Bug #4355

Missing Purchased Cosmetics in Customizations Tab Post-Update

Status:	Redirected to Support
Priority:	High
Added by:	k...s@gmail.com on June 18, '26
Assigned to:	Unassigned
Due date:
Reported for:	10.0.0
Regression of:	#354 Customizations Not Displaying for Characters This issue was created as a new bug instead of being marked as a duplicate because the original issue was already Closed.
Actual Result:	Can't See Cosmetics
Expected Result:	Able to See Cosmetics Other Than Prestige Outfits
Severity:	Cosmetic
Reproducibility:	Always
Platform:	Steam
Additional Notes & Comments:	Not set

Steps to Reproduce

1. Open the Game
2. Check Customizations Tab for Any Character

Explanation

Unable to view purchased/unlocked cosmetics in the Customizations tab after updating to 10.0.0

This applies to all characters, regardless of prestige. The only character who has any customizations is my Prestige 8 Jeff, in which I can see his Prestige Outfit but nothing else.

Cosmetics are still available to change/view through the Storefront customization tab, but not through the In-Lobby Customization Tab. Applies to every character, both Killer & Survivor.

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