Bug #6960

Game Crashes Entire PC After 9-10 Minutes of Play

Status:	Open
Priority:	Critical
Added by:	Anonymous on September 5, '26
Assigned to:	Unassigned
Due date:
Reported for:	10.1.1
Actual Result:	Full freeze and crash of game and system
Expected Result:	Ability to run game normally
Severity:	Major
Reproducibility:	Always
Platform:	Steam
Additional Notes & Comments:	Not set

Steps to Reproduce

1. Turn on game
2. Run for 9-10 minutes

Explanation

Game crashes entire PC between 9-10 minutes after opening. It doesn't matter where at in the gameplay; the menus, killer, survivor, etc. The entire PC freezes on the frame and loses sound and function. no shortcutgs including task menu or ctrl alt dlt work, as hard shutdown is required.

This has been an issue since approximately August 22nd. I have tried multiple workarounds and troubleshooting including;
-uninstalling/reinstalling

• running steam as administrator
• verifying game files
• using -dx11
• checking and verifying windows, lenovo, nvidia, etc for updates
• changing lenovo game mode from hybrid to dgpu
• rolling back windows update from directly before the issue
• and multiple other workarounds

Steam
Windows 11
AMD Ryzen 7 7745HX with Radeon Graphics (3.60 GHz)
NVIDIA GeForce RTX 4060 Laptop GPU (8 GB)

After reading online, this appears to be an issue with EAC after the Windows update. I have reported as of a few weeks ago to BHVR, and Windows with no responses

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