Bug #6963

Persistent Matchmaking Ban After Joining Survivor Lobby on PC via Xbox App

Status:	Open
Priority:	High
Added by:	Anonymous on September 5, '26
Assigned to:	Unassigned
Due date:
Reported for:	10.1.1
Actual Result:	I get a matchmaking ban and my game crashed from me getting removed from a public lobby along with my friend.
Expected Result:	I expected to not be banned, let alone being able to play the match.
Severity:	Major
Reproducibility:	Frequently
Platform:	Windows Store
Additional Notes & Comments:	Not set

Steps to Reproduce

1. Join a survivor lobby while on PC through the Xbox App.
2. Wait for the game to load and the bug will happen.
3. Restart the game and see that you have a matchmaking ban

Explanation

I was playing survivor on my PC through the Xbox App. My friend invited me to a public lobby so I accepted and we loaded into a match. Once we got into the match we were immediately kicked and temporarily banned from match making. After this ban was over we tried using another match and the exact same thing happened.

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